HELP & SUPPORT

Customer Service is our number one priority and we’re committed to providing you with the very best experience.

You can speak to us anytime by clicking the ‘Chat with an expert’ button in your screen’s bottom right-hand corner, where our customer champions will be on hand to deal with your queries six days a week from Monday to Saturday 10AM-6PM 


You can also take advantage of the following ways to control your account, so you can continue to enjoy playing on our site.

We have tools to help you manage how much you spend, how long you play for or if you wish to take a break from playing.


You can apply these to your account by following these steps:

  • Log into your account
  • At the top right-hand corner of your screen you will see a shield icon with a tick on it
  • Click on the shield icon and select the responsible gambling tool that is appropriate for you
  • Follow these steps to apply this tool to your account